Copy Of Hotel Houseperson, Coachman's Inn (Maintenance)

Summary of Position
As a Houseperson at Coachman's Inn in Carmel, youll be the go-to for assisting several departments in helping guests have an exceptional experience at our small boutique inn. This is a great entry level position for someone seeking experience in many facets of hospitality; the Houseperson is part bellman and part front desk & housekeeping assistant.
With a passion for helping others, strong attention to detail, and a willingness to go above and beyond for our guests, as a Houseperson, you will be an integral member of our small but mighty team.
When We Need You:
Friday and SaturdayAfternoons
What Youll Do
Foster a warm and friendly environment for all guests and team membersProvide assistance and excellent customer service to all guests - being ready, willing, and genuinely happy to help guests at all timesAssist the front desk team in managing arrivals: greet guests, provide tours and information about the property, and assist the guest to their roomWork with fellow team members in the Housekeeping and Kitchen departments, assisting with setting up food and beverage as well as kitchen and common area clean upHelping to assist with small private event setup and breakdownAssisting with any guest service requestsWork within the five core values of Four Sisters Inns: Grace, Grit, Attentiveness, Adaptability, Above & BeyondPromote the collection: develop a knowledge of other Four Sisters Inns and communicate information about the collection to guestsAny other duties as assigned
Perks of the Job
Paid sick leaveYearly free night at select hotels in the Four Sisters collectionDiscounted Team Member Rate for you plus a Friends and Family rateOpportunities to learn and grow: we offer certifications and training to help you grow and develop your hospitality careerTax-saving 401K Retirement PlanOpportunity to thrive and grow in an employee-centric work environmentBeing part of a beautiful and prestigious hotel collection in California
What You Bring to the Team
A positive, can-do attitude and a high degree of professionalism
A desire to provide excellent guest service and assistance to the teamA joy for interacting with guests and fellow team members, and helping them to have the best experience possibleTeamwork mindset: Willingness to jump in wherever and whenever needed to lend a hand to a fellow team member for the greater good of the guest experienceA strong work ethic

Knowledge of and enthusiasm for travel and the local area (including restaurants, wineries, shops, activities, etc)The ability to thrive in, adapt, pivot, and embrace a workplace environment that evolves and changes dailyThe ability to remain calm and show grace, even during stressful situationsThe desire to go above and beyond to help guests and team members
About Four Sisters Inns
Four Sisters Inns is a collection of 17 boutique inns and small hotels located in Californias most desirable destinations. Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service. For the past 45 years, Four Sisters Inns has developed a loyal following. We remain committed to fostering a culture that values our employees, guests, and investors.
Our Company Culture
We operate with a high level of integrity and are committed to maintaining a professional and respectful work environmentAt Four Sisters Inns, we work as one team with one goal and encourage a collaborative approachWe offer a small team setting where your input is valued and your efforts make an impactWe believe that our team member's experience is equally as important as our guestsWe believe in providing learning and growth opportunities for our team members, and strive to promote from within the company whenever possibleWe are a majority woman-owned business
FOUR SISTERS INNS IS AN EQUAL OPPORTUNITY EMPLOYER
Four Sisters Inns is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military service or veteran status, physical or mental disability status, or any other applicable legally protected characteristics as outlined by the federal, state, and local governments.