Service Manager (Finance)

PRIMARY FUNCTION :

This position provides effective guidance to, and control of an Industrial Division Branch service operation, in a manner which contributes to company profit goals, maximizing customer satisfaction. It develops and organizes an effective workforce to achieve overall branch objectives.

ESSENTIAL DUTIES:

Manage numerous TMR contracts utilizing manpower, and providing proper maintenance. Also provide customers with fixed cost and the company with fixed income.

Yearly budgeting process through sales projections vs. economic conditions. This provides guidance for business activity.

Responsible for building maintenance. This is done by locating and supervising contractors which service the Washington facility. Maintain the building in a clean and repaired condition.

Manage preventative maintenance program by review/schedule PM-update of completions performed to generate service sales.

In-house rental sales/coordinator for industrial. Handles call-in rentals and coordinate all deliveries performed to generate additional rental sales.

Coordinates with Hyster-Yale and manages Self-Guided Vehicle System. Provides 24 hour support of these units.

Works with other department managers (i.e. Construction Service Manager and Parts Manager) to provide overall branch management and decision making for day to day operations.

Works with various departments within the company such as, Human Resources for personnel functions; Technical Services for warranty and service related problems; and the Credit Department for customer credit and collection.

MINIMUM REQUIREMENTS :

Education :

High school graduate, prefer a technical/community college or four-year college graduate.

Work Experience :

High school graduate must have 2 years supervisor experience, with 4 years industrial service industry or similar product support/service experience; college graduate must have 2 years supervisory experience, preferably in a similar service industry

Other :

Need to know how to motivate and maintain productivity of employees. Good customer relations is a must.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.