Fare Program and Revenue Coordinator (Administrative)
BASIC PURPOSE
Set up Flamingo Institutional Accounts, train and assist agencies with their accounts. Manage and distribute Limited Use Cards on the Flamingo System to both institutions and retail locations. Ensure all Flamingo institutional invoicing and payments are processed. Processes and validates daily GFI and Jolley Trolley Cash Fares.
ESSENTIAL FUNCTIONS
- Set up Flamingo Institutional accounts through APOS-Administrative Point of Sale.
- Train Agencies and staff on using the Flamingo Institutional website.
- Process Flamingo Card orders and maintain tracking log for Flamingo Card inventory.
- Run VASA reports for agency invoice transactions. Prepare PO for Stored Value orders to be invoiced, process credit card payments and assist agencies with any issues concerning account or participants.
- Promote and distribute Limited Use Cards on the Flamingo System, both with Institutional Accounts, previous bulk sale customers and any retail locations.
- Process and validate daily GFI and Jolley Trolley cash fares.
- Serve as backup for Revenue Room staff.
- Serve as backup for AR Accountant to process daily receipts for all checks received by PSTA and prepare bank deposits.
- Serve as backup to AR Accountant to prepare customer invoices for the Authority, including Institutional/Agency Efare invoices.
- Serve as backup to AR Accountant and contact delinquent customers and encourage prompt payment when necessary.
- Go to the Revenue Room 3 times a week to assist the Revenue Room Specialist with counting farebox and Jolley Trolley cash.
MINIMUM QUALIFICATIONS
- Education: High School Diploma or GED, supplemented by courses or training in accounting or bookkeeping.
- Experience: Previous experience in processing accounts receivable and customer service is preferred. Previous work with a government entity is preferred.
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of: Customer service and accounts receivable.
- Skilled in: Computer software applications such as Microsoft Excel, Word, PowerPoint and Access, and previous experience with accounting software. Must be able to establish and maintain an effective working relationship with personnel at all levels.
- Abilities: Must be able to communicate both orally and written. Must be able to handle multiple tasks and ensure that the Flamingo Institutional System is handled efficiently and accurately.
