Sr Director, Head of Legal Operations (Finance)

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position

Working in partnership with the EVP, Chief Legal and Compliance Officer and other members of the global Legal Leadership Team, the Senior Director, Head of Legal Operations will play a crucial role in initiating and building a Legal Operations group and in the strategic and operational effectiveness of the Legal Department.

The ideal candidate will help establish and execute the Legal Department's strategic roadmap, embody the Continuous Improvement mindset, and be relentless in removing sand from the gears. This person will be responsible for overseeing the day-to-day operations and administrative functions of the Legal Department, such as budgeting, staffing, employee development, technology, vendor management, compliance, and reporting. They also will assist in aligning the legal strategy with business goals and targets, and managing and tracking internal and external communications on legal, compliance, and privacy matters. The candidate should have experience in information governance, legal technology solutions, payment processing, and document storage and archiving. The person will report to the VP, Corporate Law and Governance.

Essential Job Duties

• Manage and oversee the Legal Operations team and contribute to the strategic planning for and execution of key Legal Department initiatives. This will include development of annual and mid-term strategies, goals, and targets, implementation of strategic initiatives to enhance the effectiveness of processes and practices, creation and tracking of metrics to measure progress against such goals and targets, arrangement of employee training and development opportunities, and performance of third-party benchmarking to align with best industry practices.
• Supervise and manage third-party vendors, including administering engagements of law firms and other third parties, tracking of monthly, quarterly, and annual spend to maximize value, helping attorneys in negotiating and documenting fee arrangements, leading RFPs for major projects, monitoring law firms' and other vendors' operational performance through on-going assessments and benchmarking insights, managing recurring subscriptions, and evaluating other available resources to help Legal Department needs.
• Proactively drive Legal Department financial and budgeting activities. This will include working with the Legal Leadership Team and Finance Department to develop and manage the budget and handle expense accruals, overseeing law firm and other vendor purchase requisitions and invoices, including for monthly bills and legal settlement payments, in existing systems, acting as a key liaison for law firms and vendors on financial matters, and leading relevant benchmarking initiatives, such as spend analysis and efficiency improvements.
• Evaluate and improve Legal Department processes and technologies to enhance efficiency and effectiveness. This covers the assessment of artificial intelligence solutions to improve internal processes and client assistance, strategic use of data, including through analytics, to help decision-making, and development of reports, dashboards, and presentations on billing optimization, resource management, comparative legal costs, and financial operations.
• Act as the lead for legal technology solution projects. This includes development of the strategy for, assessing the feasibility of, and prioritizing such projects, coordinating with the IT Department and PMO to implement technologies, and managing the Legal Department's intranet site (LEO) and public-facing website. Key technologies will encompass matter management, e-signing, document management, knowledge management, billing management, and client self-help opportunities, such as the legal request ticketing system.
• Drive important communication and administrative initiatives, such as leading the new hire onboarding program, organizing and managing policies, guidelines, and trainings, overseeing physical document archiving and storage, preparing and publishing the Legal Department newsletter and pursuing other internal marketing initiatives, coordinating notarization and apostille services and partnering on the physical mail room, and managing annual Legal Summits and other large events.
• Form, staff, and drive organization-wide working groups, committees, and teams of senior executives, subject matter experts, other employees, and third-party consultants on complex, global initiatives, projects, transactions, and integrations. Perform special projects and responsibilities upon the request of the EVP, Chief Legal and Compliance Officer.

Qualifications
Required Skills and Experience

• 15+ years of legal operations, project management, and related work experience, with at least 8 years as a people manager.
• Progressive history of corporate legal department or law firm management.
• Track record of building, developing, and leading diverse teams of employees.
• Excellent financial management and budgeting skills.
• Proficiency in current legal technology and software options, including AI.
• Self-motivated with ability to handle multiple priorities and meet assigned deadlines.
• Able to drive change and enhance processes with a continuous improvement mindset.
• Exceptional statistical and problem-solving abilities.
• Professional demeanor with effective written and oral communication skills and negotiation abilities.
• Strategic, imaginative, and innovative thinker.
• Trusted professional with the ability to navigate tough personalities and drive open issues to effective resolution.
• Proven ability to be relied upon with highly confidential and privileged information.
• Positive, can-do attitude and dynamic approach.
• This role requires working onsite in our Sunnyvale, CA office at least 3 days a week.

Required Education and Training

• B.A./B.S. required; M.B.A. or J.D. highly preferred

Preferred Skills and Experience

• Knowledge of the healthcare and life sciences industries
• Experience retaining and managing outside counsel on a global basis
• Close participation in industry organizations and trade associations

Compensation & Benefits:

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits and equity. The salary range for this position is $244,00 - $366,000. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be established based on several factors, including experience, skills, and qualifications.

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Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.