Assistant Staff Analyst, Flexible Housing Subsidy Pool (N39, N40, N339) (Personal Services)
Salary Range: $35.23-$50.83 per hour
SUMMARY
Housing for Health (HFH) is a program office within Community Programs, a division under the Los Angeles County Department of Health Services (DHS) for the County of Los Angeles. HFH was created to support people experiencing homelessness with complex clinical needs. We support people in obtaining housing, improving their health and thriving in their communities. HFH is a core component of Los Angeles County's effort to respond to the homeless emergency. Where appropriate to the job function, a hybrid work schedule may be available, with employees working both remotely and from the office, as needed.
The Assistant Staff Analyst assists in research, analysis, and makes recommendations regarding the use and deployment of resources. This position also oversees the implementation of programs that have a department-wide impact within the Department of Health Services. The Assistant Staff Analyst interacts closely with contractors, County departments, public agencies and other external service and housing partners. This position is responsible for being prompt and responsive to all inquiries, planning, directing, implementing, budgeting, and monitoring the Flexible Housing Subsidy Pool (FHSP) and supportive services for people experiencing homelessness, who have complex health and/or behavioral health conditions, high utilizers of public services, and other vulnerable populations.
ESSENTIAL FUNCTIONS
- Assist in planning, developing, and implementing programs and services including, a deep understanding of Intensive Case Management Services (ICMS), supportive housing projects serving homeless and at-risk clients using specialized knowledge listed above.
- Assist in creating project work plans; participating in regional coordination of homeless services; represent Housing for Health on committees, as assigned; assisting in reviewing program budgets.
- Assists in developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes of data.
- Assists in managing the day-to-day operations of the projects, prepares project reports including expenditure reports, service utilization, performance data, and makes recommendations to improve effectiveness and efficiency.
- Assists in conducting contract monitoring activities including annual administrative and ongoing programmatic monitoring and invoice processing.
- Assists in coordination and collaboration with all project partners (e.g., participating departments, contracted agencies, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
- Assists in developing and monitoring Memorandum of Understandings (MOUs) with partners, facilitates regular meetings to manage project implementation and oversight, and works with support service providers to ensure seamless and integrated systems of care.
- Monitors deliverables from all partners and identifies potential data collection challenges and identifies solutions (e.g., ensure housing navigation activities are being implemented with contracted providers, work closely with staff at other system partner agencies to reduce barriers to care, ensure health care is being prioritized for program participants, etc.)
- Facilitate regularly scheduled meetings to ensure effective program implementation and works with supportive service providers to ensure seamless and integrated systems of care.
- Provide in person and/or virtual trainings on internal data systems (e.g. CHAMP), and best practices such as, Harm Reduction, Housing First, Trauma Informed Care, Motivational Interviewing, thinks creatively to problem solve for difficult client situations and systems barriers, and any other relevant topic as assigned by HFH management that improves service quality for people who have experienced and are currently experiencing homelessness.
In addition to the General Duties above, candidates will focus on the following program areas:
- HHIP Unit Acquisition
- Assist with project management of the HHIP unit acquisition process.
- Assist RFP process in collaboration with FHSP Team staff and Brilliant Corners
- Manage HHIP data and reporting needs for both program evaluation and external partners.
- Participate in Unit Acquisition workgroup and other external coordination meetings.
- Coordinate unit matching and other work in collaboration with Housing for Health staff and Brilliant Corners.
2. FHSP Services
- Assist in oversight of CalAIM community services facilitated by Brilliant Corners.
- Represent the FHSP team in internal and external meetings related to CalAIM services.
- Manage internal and external reporting and data entry in the CHAMP database.
- Develop and manage KPI and quality assurance work.
- Manage data and reporting needs for both program evaluation and external partners.
- Participate in workgroup and other external coordination meetings.
JOB QUALIFICATIONS
- Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.
Other Skills, Knowledge, and Abilities
- Knowledge of mainstream and specific programs and services tailored to people experiencing homelessness.
- Knowledge of various service types/methodologies, program models in the homeless system of care.
- Understanding the range of benefit programs serving clients who are experiencing homelessness.
- Knowledge of affordable and low-income housing resources and in-depth knowledge of rental subsidy programs.
- In depth understanding of how HFH is a partner in the Coordinated Entry System.
- Have access and be knowledgeable on the utilization of data systems and homeless systems of care, .
- Basic knowledge and willingness to master evidence based best practices including, Harm Reduction, Housing First, Trauma Informed Care, Whatever it Takes and Motivational Interviewing, etc.
- Have the ability to track referrals and work with ICMS agencies to ensure vacancy to move in times are expedited so people experiencing homelessness are in permanent housing and no longer on the streets.
Certificates/Licenses/Clearances
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
- Successful clearing through the Live Scan process with the County of Los Angeles.
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 15 lbs
Push/Pull: Occasionally - Up to 15 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
