Resident Care Coordinator (Finance)
Job Summary
Provides direct supervision of care giving within the community. Ensures residents are treated with
respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike
atmosphere throughout the community.
Essential Functions
- Provides direct supervision of resident care staff, which includes monitoring job
performance, collaborating with community leadership on associate performance
evaluations, coaching and counseling associates and conducting and documenting
corrective action as needed. - Coordinates training and education of resident care staff on an ongoing basis.
- Verifies all associate hours on time cards and weekly hours report. Completes
nursing schedules to assure proper coverage to meet resident needs and according to
budget. This includes arranging replacement staffing when necessary and
maintaining clear records of all changes, requests and irregularities. - Observes residents health status, takes actions to address concerns within scope of
practice, and reports all significant changes, reactions to medications and treatment or
significant incidences to Health and Wellness Director (or designee) in a timely
manner. - Assists the Health and Wellness Director (or designee) in medication management,
ordering medication from pharmacy and maintaining records as dictated in Brookdale
Senior Living policies and procedures manual. Assures that medications are properly
stored, medication carts/cupboards are cleaned and medication room is organized
according to standards. - If within scope of practice, may administer medication to residents; may review
capabilities of residents who self-administer medications on a regular basis (refer to
state regulations regarding medication assistance and documentation). - Monitors staff in administration of medication, to include frequents audits of
medication administration records (MAR). - Observes residents, records significant reactions, and notifies community leadership
of resident's condition and reaction to drugs, treatments, and significant incidents.
Responds promptly to all emergency calls from residents. - Communicates to families regarding resident's personal needs and achievements.
Reminds families of need for scheduled physician, dental, or eye appointments.
Assigns vital signs to associates and monitors compliance. Assures in-house ancillary
medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance,
etc. are scheduled and followed through. - Assists in organizing and developing service plan reviews as required, with
appropriate resident care team members and resident families. - Participates in the maintenance of resident charts including review of documentation
performed by resident assistants, monthly MAR reviews, setting up new resident and
thinning records appropriately. - Participates in department quality improvement activities, to include completion of
quality assurance surveys as assigned by community leadership. - Performs daily, weekly and monthly safety and infection control checks of the home
and grounds, assisting the community leadership for resident health and safety
purposes. - Participates in community functions including family socials and open houses.
Communicates with community professionals. - Shares on-call duties as required.
This job description represents an overview of the responsibilities for the above referenced position. It is
not intended to represent a comprehensive list of responsibilities. An associate should perform all duties
as assigned by his her supervisor.
Education and Experience
Associates degree in health care related field and/or one to two years related experience and/or training;
or equivalent combination of education and experience. Refer to state specific regulations for
qualifications required to assist with medications.
Certifications, Licenses, and other Special Requirements
In accordance with state law, may need to possess current state certification and follow regulations to
maintain certification currency.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Taste or smell
- Ability to lift: Up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
- On-Call on an as needed basis
- Possible exposure to communicable diseases and infections
- Potential injury from transferring, repositioning, or lifting residents
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infections, or biological hazards
- Subject to injury from falls, burns, odors, or cuts from equipment
- Requires Driving: Drives self (Tier 2)
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines.
Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and
when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall
understanding of the work environment and process. Has working knowledge of the organization.
Familiarity with Microsoft Windows 95, Microsoft Office and e-mail (Microsoft Outlook or Exchange,
preferred but not required). Basic typing skills essential. Ability to manage revenue and expense budget.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Ability to write routine reports and correspondence. Ability to speak
effectively before groups of customers or associates of the company. Ability to effectively communicate
in English and understand and follow written and oral instructions. Ability to interpret a variety of
instructions furnished in written, oral, or schedule form.
