Operations Coordinator (Transportation)
SUMMARY:
The Operations Coordinator provides administrative support for the Operations Department. Responsible for performing office tasks such as data entry, maintaining records, processing transactions and other similar duties. Preparing reports, presentations, or correspondence. Follows organizational and departmental procedures to complete tasks.Thisposition requires confidentiality, diplomacy and professionalism and may interact with high-level individuals and customers outside of the Company. The position also interacts with all departments within the Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Correcting and updating customer data, shipping papers, delivery tickets and pricing into mPP Generate various monthly reports on an as needed basis from mPP or NetSuite Ensure transfers and reconciliation of inventory at satellite yards and warehouses are entered into NetSuite Assist with month end count variances Notify billing manager of any changes to customers information or pricing Resolve any customer issues or refer issues to the billing team or Account Manager as needed to resolve the issue Assist in the event of equipment not being assigned by fleet or IT (Phones, Laptops, etc.) Assist in troubleshooting mPP issues before support ticket is submitted Assisting with basic needs and issues of technical support (Excel, logging into laptops or NetSuite) by troubleshooting before submitting support tickets Obtaining and distribution of labels and MSDS sheets when requested Communication with other departments of assistance (Payroll, Accounting, , Supply Chain, Fleet, Digital, etc.) Communication with other coordinators and assist when requested Assist with UKG or NetSuite as requested Assist with Emburse issues Other duties as assigned.
REQUIRED EDUCATION, QUALIFICATION, AND EXPERIENCE
High School Diploma, GED, or equivalent work experience Effective oral and written communication skills Customer Service Skills Proficient with Microsoft Office Products
PREFERRED KNOWLEDGE AND EDUCATION:
Associate degree or equivalent experience 2+ years providing Administrative Support 2+ years QuickBooks experience
PRE-EMPLOYMENT REQUIREMENTS
Must complete and pass all required pre-employment screenings.
This description reflects managements assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.
