Order Entry Specialist (Administrative)
About This Role: As an Order Entry Specialist, you will enter/modify customer orders and process customer requests on a timely basis, including Electronic Data Interchange (EDI) Information. You will be responsible to obtain costing information from various sources and assist in Item Maintenance and validation. Complete associated paperwork and/or record electronically as appropriate.
What You'll Do:
- Enter and audit orders daily, correcting as necessary.
- Process receipt and transmission of EDI information and, where necessary, confirm price and delivery timeline provided by the inside sales/customer service department.
- Prepare associated paperwork to include customer documents, special freight documents, MSD Sheets and other specialized documents for shipment of product per customer specification.
- Prepare and coordinate customer expedite and order status reports.
- Assist in quote development and utilization by obtaining vendor costs, lead time and stock availability through websites or Oracle history in support of customer requests.
- Maintain Opportunity System, order and quotation files in Oracle.
- Assist in Oracle item maintenance and attachments.
- Direct customer inquiries to the appropriate department/persons.
- Responsible to follow departmental procedures and work instructions as written and recommend improvements as necessary.
- Assist at office reception when needed, answer and direct incoming phone calls.
- Distribute e-mails, mail and fax copies as necessary and maintain office machines.
- Perform any other tasks or activity assigned by the supervisor.
- Maintain a safe and clean working environment by complying with policies, guidelines and regulatory requirements per the Sealing Devices Quality System.
What You'll Need to Succeed:
- High school diploma or equivalent required.
- Associate Degree is preferred.
- At least 2 years of experience in Sales or Office Administration.
- Must be proficient in Microsoft Office products
- Experience using Oracle is preferred.
Why You'll Love Working Here:
- Impactful Work: Play a crucial role in shaping our production processes and contributing to our company's success.
- Collaborative Environment: Work with a supportive team that values collaboration and innovation.
- Career Growth: Opportunities for continuous learning and professional development.
- Competitive Salary: We value your expertise and offer a competitive salary range based on your experience.
- Inclusive Culture: We wants everyone to feel like they belong and provide equal opportunities for all employees.
Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members. Salary for this role is $19 per hour based upon experience.
Education
Preferred- High School or better
- Associates or better in Other
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
