Enterprise Account Manager (Sales)

Our success is a result of the Big Ass Fans team's innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company's full potential in the market.

As a Big Ass Enterprise Account Manager, your mission is to build long-term strategic partnerships with Big Ass Fans' most impactful accounts, delivering value through enterprise-wide solutions and profitability within the commercial/industrial sector. In this role, you will spearhead business strategies, cultivate extensive relationships both internally and externally, and drive overall sales revenue and market share within specific complex customers and segments. Your versatility will shine as you develop a technical understanding of Big Ass Fans' products and capabilities, effectively communicating value throughout the customer lifecycle. Picture this; you'll be making your enterprise accounts safer, healthier, and more productive by providing tailored solutions for their employees' comfort, helping them achieve their objectives while driving Big Ass goals to capture untouched markets and grow revenue. Reporting directly to the Director of Enterprise Sales, you will collaborate closely with sales, engineering, product management, planning, installation services, customer support, and manufacturing to ensure exceptional customer experience throughout the entire sales process. If you have a passion for building partnerships, creating solutions, and have a drive to succeed, we want to hear from you!

Responsibilities

• Serve as the primary point of contact for Enterprise customers and Big Ass Fans' teams internally and in the marketplace.
• Manage commercial terms at the Enterprise level to capture value for Big Ass Fans and customer success.
• Develop and maintain professional relationships with account stakeholders, both customer and internal Big Ass Fans' teams, to establish long-term, profitable relationships
• Develop and implement strategies to drive profitability and alignment of customer's challenges and key business drivers.
• Analyze purchase patterns and trends by account to identify revenue-generating opportunities.
• Strategize with internal account stakeholders, product management, and engineering to recommend additional products and solutions that create value and solve our customers' problems.
• Develop timely and accurate forecasts in collaboration with operations and analytics; update to reflect customer performance and overcome changing business and market conditions.
• Provide field analysis on industry trends, competitive activity, and general marketplace activity to make recommendations to drive market share.
• Coordinate with leadership to schedule, prepare for, and facilitate account and internal meetings to include a consistent cadence of business reviews. Manage KPIs to achieve monthly, quarterly, and annual goals.
• Collaborate with internal enterprise account support team to update account data in Salesforce, including contact and location information, forecasts, agreements, supporting documentation, and other relevant details.
• Additional duties as assigned.

 Requirements

• Bachelor's degree in business, marketing, or a related field or equivalent experience
• Minimum 5+ years sales and account management experience with proven experience in growing large key accounts
• Strong business acumen with the ability to communicate across all levels of the business
• Excellent communication and presentation skills with demonstrated ability to partner with function leaders and collaborate cross-functionally
• Salesforce CRM experience preferred
• Proven ability to manage multiple accounts at a time, while maintaining strict attention to detail
• Self-motivated and able to thrive in a results-driven environment
• Proven ability to identify account needs, competitive threats and growth opportunities
• Travel required up to 50%