Senior Manager, Wedding and Special Events - Conrad Orlando (Finance)

Conrad Orlando is seeking a dynamic and experienced Senior Manager - Weddings & Special Events to lead the sales, planning, and execution of luxury weddings, galas, and high-end social functions. This senior-level role is ideal for a polished event professional with a passion for curating unforgettable experiences, building relationships with discerning clients, and delivering seamless events in a stunning resort environment.

The ideal candidate is a creative, strategic, and highly organized individual who thrives in a fast-paced, guest-centric environment and is motivated by achieving revenue goals and creating once-in-a-lifetime moments.

Inspired by nature and fashioned for adventure,Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort features433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Want to learn more? News Release on Conrad Orlando

Why join the Conrad brand?

The modern luxury concept empowers you to deliver:

• Personalized service with authenticity and passion
• Impactful experiences
• Creativity in our products and services

What will I be doing?

As the Senior Manager, Weddings & Special Events, your duties include negotiating business through proposals and contracts to secure deals. You will creatively design menus and events to maximize both revenue and the event experience. It's also your responsibility to maintain existing relationships with corporate and social accounts. In this role, you will handle event documentation and coordinate with Sales, hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases. This position typically manages complex events. You are expected to ensure a smooth transition from sales to service and back to sales. You will identify opportunities to maximize revenue by upselling and offering enhancements to create exceptional events. Acting as the primary contact for the event planner after turnover on property, you are accountable for their experience. Additionally, you may assist and represent the Director of Catering and Events.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Proactively solicit, book, and manage high-end weddings and special events, from initial inquiry through execution and post-event follow-up.
• Serve as the primary point of contact for clients, ensuring a personalized and luxury experience from start to finish.
• Develop and maintain strong relationships with wedding planners, local organizations, community partners, and high-value clients.
• Partner closely with internal teams (culinary, banquets, AV, rooms, marketing, etc.) to ensure flawless event delivery.
• Lead site visits, menu tastings, and planning meetings with clients to design bespoke event experiences tailored to their vision and goals.
• Prepare detailed proposals and event orders, negotiate contracts, and ensure adherence to hotel standards and policies.
• Meet or exceed individual local catering revenue goals, contributing to the overall success of the Catering & Events department.
• Stay current on industry trends, luxury wedding expectations, and competitive offerings to maintain Conrad Orlando's leadership in the wedding and social events space.
• Represent Conrad Orlando at industry events, bridal shows, and networking functions to drive awareness and leads.
• Uphold Hilton brand standards and Conrad's unique brand positioning through every touchpoint of the event lifecycle.

What are we looking for?

Qualifications:

• 5+ years of progressive experience in event planning and sales, with a strong emphasis on weddings and social events in a luxury hospitality environment.
• Proven track record of exceeding sales goals and delivering exceptional guest experiences.
• Strong interpersonal and communication skills, with the ability to build trust and rapport quickly with clients and internal stakeholders.
• Excellent organizational and time management skills; detail-oriented and capable of managing multiple events simultaneously.
• Proficient in hotel sales and event systems (e.g., Delphi.fdc, Social Tables, etc.) and Microsoft Office Suite.
• Flexible schedule with the ability to work evenings, weekends, and holidays as business needs dictate.
• CMP, CSEP, or wedding planning certification a plus.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.

#LI-MD1