Vitalant
Senior Call Center Reporting Analyst (Finance)
Remote | Full-Time | Exempt
Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, dedicated to saving lives and improving patient outcomes. We provide a safe and reliable blood supply, cutting-edge laboratory services, transfusion medicine expertise, and are at the forefront of world-renowned research.
We are currently seeking a Senior Call Center Reporting Analyst to join our team. This remote role is ideal for a senior data-savvy professional with a passion for transforming information into insights that drive decision-making and improve operations in a customer call center environment.
What To Expect:
Schedule: Monday - Friday, Dayshift (Typically 6am-2:30PM Pacific Time, 8am-4:30pm While Training)
What You'll Do
In this role, you'll work under minimal supervision to design, maintain, and administer databases and dashboards, analyzing statistical and operational data to inform business decisions. You'll collaborate closely with leadership to understand reporting needs, deliver accurate insights, and support process improvements.
Key Responsibilities:
Requirements
Summary
About Us
Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Career@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here