IT Application Support Engineer – EDI (Biotech)
Description:
We are seeking a highly motivated and detail-oriented IT Application Support Engineer - EDI to support and manage our global EDI platforms. This role is responsible for maintaining and enhancing the EDI infrastructure, translating business requirements into scalable technical solutions, ensuring compliance with life sciences industry standards (GxP, SOX, FDA, etc.), and collaborating closely with business and IT teams across geographies.
Essential Functions:
- Support day-to-day operations of EDI integrations involving customers, suppliers, logistics partners, and third-party systems.
- Translate business and functional requirements into technical specifications and mapping documents for EDI transactions
- Configure and manage EDI tools and translators (e.g., Liaison/GSX, Boomi). Learn and provide support for other applications for tracking.
- Collaborate with internal stakeholders (Supply Chain, Finance, IT, Compliance) and external partners to onboard new trading partners and maintain existing integrations.
- Troubleshoot data translation issues, transmission failures, or integration errors, ensuring prompt resolution and minimal business disruption.
- Maintain EDI documentation including process flows, partner specs, mapping guides, and troubleshooting procedures.Participate in system upgrades, UAT testing, and production rollouts with a focus on business continuity and compliance.
Additional Responsibilities:
- Familiarity with APIs and modern integration approaches alongside traditional EDI.
- Understanding of supply chain processes (order management, logistics, invoicing) in a pharmaceutical or life science context.
- Prior experience supporting global deployments across time zones and working in a follow-the-sun model.
- Experience with ERP platforms (JDE, SAP, or equivalent) and their EDI modules.
- Familiarity with validation, audit, and documentation processes in a GxP/SOX-compliant environment.
- Strong analytical and troubleshooting skills with attention to detail.
Education:
- Bachelors Degree (BA/BS) - Preferred
Experience:
- 8 years or more in
Skills:
- EDI - Advanced
- Middleware & APIs - Advanced
- SQL and Data Mapping - Proficient
The base salary for this position ranges from $85,000 to $97,000 per year. In addition, Amneal offers a short-term incentive opportunity, such as a bonus or performance-based award, with this position within the first 12 months. Amneal ranges reflect the Company's good faith estimate of what Amneal reasonably believes that it will pay for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including but not limited to, qualifications, experience, geographic location and other relevant skills.
At the heart of our Total Rewards commitment is a comprehensive, flexible and competitive benefits program for eligible positions that enables you to choose the plans and coverage that meet your personal needs. This includes above-market, diverse and robust health and insurance benefits to meet the varied needs of our employees as well as a significant 401(k) matching contribution to help our employees save for retirement. We also promote employee well-being with programs that help you enjoy your career alongside life's many other commitments and opportunities.
Amneal is an Equal Opportunity Employer that does not discriminate on the basis of sex, age, race, color, creed, religion, national origin, sexual orientation, gender identity, genetic information, disability, veteran status, liability for service in the U.S. Armed Forces or any other characteristic protected by applicable federal, state, or local laws.
